Privacy Policy
Last updated: June 2025 — How Astrabrized collects, uses, and protects your personal data.
1. Introduction
Astrabrized Logistics Pvt. Ltd. ("Astrabrized", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our logistics services.
By using our platform, you consent to the data practices described in this policy. If you do not agree with the terms, please discontinue use of our services.
2. Information We Collect
We collect information in the following ways:
Personal Information
Name, email address, phone number, company name, and billing address when you register, book a shipment, or contact us.
Shipment & Business Data
Pickup and delivery addresses, cargo descriptions, shipment weights, vehicle preferences, and transporter assignments needed to fulfil your logistics requests.
Usage Data
Pages visited, time spent, device type, browser, IP address, and referral source — collected automatically through cookies and analytics tools to improve our service.
Location Data
Approximate or precise location for tracking, route optimisation, and service area validation — only with your explicit permission.
3. How We Use Your Information
- Process and manage your shipment bookings
- Connect you with verified transporters
- Send booking confirmations, tracking updates, and service notifications
- Respond to your queries and support requests
- Improve platform features and user experience
- Comply with legal obligations and prevent fraud
- Send promotional content (only with your consent; unsubscribe anytime)
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies allow us to remember your preferences, analyse traffic, and personalise content.
Required for the site to function. Cannot be disabled.
Help us understand how visitors use our site.
Used to show relevant ads. Opt-out available in browser settings.
5. Sharing Your Information
We do not sell your personal data. We may share it with:
- Verified Transporters — to fulfil your shipment bookings (only necessary details)
- Service Providers — payment processors, email/SMS platforms, analytics tools under confidentiality agreements
- Legal Authorities — when required by law, court order, or to protect our legal rights
- Business Transfers — in the event of a merger, acquisition, or sale of assets (you will be notified)
6. Data Security
We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
To exercise your rights, email us at privacy@astrabrized.com.
8. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment records are typically retained for 7 years for accounting and legal purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated via email or a prominent notice on our website.
11. Contact Our Data Protection Team
If you have questions about this Privacy Policy or your personal data, please reach out: